Challenging Conversations

Service Description

Learn the art of navigating challenging conversations using our easy to follow and simple to remember technique. Build your communication skills and gain confidence in tackling difficult topics effectively.  For more details about this course, copy this URL into your browser to read the PDF. https://84d4d3f5-7ebf-472c-8917-5f72a06551bf.usrfiles.com/ugd/84d4d3_68fc04a242ab47e184202003099cdfe3.pdf

Cancellation Policy

We acknowledge that occasionally, there is a need to cancel your enrolment from a course. If you cannot attend, or no longer require a place, please provide notice of cancellation at least 7 working days prior to the course start date. Failure to provide sufficient notice will result in your being charged a cancellation fee of 50%of course price plus admin fee. We do understand that some absences maybe due to extenuating circumstances. A cancellation fee will not be charged if the company nominates someone else to attend in their place. A cancellation fee also applies for non-attendance of part of a course if it extends for more than one day. Occasionally it is necessary for courses to be cancelled or rescheduled by our company. The Course Administrator will send an email to advise you of the cancellation and, if possible, provide a new date for the course. We will endeavour to give at least 7 working days’ notice prior to the course start date. Please email us to: coursebookings@moorhousetraining.co.uk. With the below information and we will do our very best to accommodate your request for cancellations and refunds. Course Code: Date of Order: Full Name: E-mail Address: Postcode: Reason for Cancellation:

Contact Details